A leading automobile company transformed their complete maintenance process with Massetic’s powerful mobile and scheduling solutions

About Client:

The client is a renowned automobile manufacturer with markets in multiple countries. They are in the Industry for more than 4 decades.

Business Scenario

The organization is in the business of manufacturing and selling automobile and had been using SAP PM from 2010 onwards. They had plants in multiple locations with each location having 30-40 technicians managing scheduled and breakdown maintenance. The customer had decided to move to a mobile solution for their technicians to ensure increased wrench time of their technicians, provide all relevant information to technicians, real time visibility of status, ability to quickly and dynamically change the assignments and reducing cost of maintenance.

The key challenges faced by the organization were:

• Lack of agility and dynamism as the planners had no real time information.
• MTTR was constantly higher than the target.

Solution:

A comprehensive solution for planning, execution and reporting

• Massetic MOAST4 and SEAM4 solutions were implemented to address the issues of wrench time, rigidity, cost and lack of transparency
• A low TCO solution, working within SAP which needs no integration.
• A user friendly solution with low training requirement
• A solution which can be extended to work with IOT & machine learning

Benefits:

• Increased wrench time
• Reduced MTTR
• Increased Asset Uptime
• Lower IT support
• Transparency & Analytics helped in identifying patterns & bottlenecks